Projects

Digital Mortgage Automation – Docutech
Client: Docutech
Role: Senior Quality Engineer
Company: Expleo Ltd UK
Duration: Nov 2024 – Oct 2025

Docutech, a part of First American since 2020, is a trusted provider of document generation and eSign technology for the mortgage and real estate industries. Specializing in digital mortgage solutions, Docutech streamlines loan origination, compliance, and closing processes through intelligent document automation and dynamic eSignature workflows. As a key player in digital transformation, Docutech enables lenders to accelerate time-to-close and enhance borrower experience.

Project Summary
  • Analysed development stories to create comprehensive test plans and detailed test cases, ensuring complete test coverage and alignment with business requirements.
  • Led and coordinated with a team of QA engineers and cross-functional stakeholders to ensure timely completion of testing activities within project timelines.
  • Designed and developed a robust automation framework to support scalable and maintainable test automation across multiple modules.
  • Developed and executed automated test cases, successfully covering 30+ critical regression scenarios for a key application.
  • Achieved an 80% reduction in manual testing efforts, significantly enhancing team productivity and accelerating software release cycles.
  • Collaborated closely with development, DevOps, and product teams to integrate the automation suite into the CI/CD pipeline, enabling efficient, continuous delivery with faster feedback loops.
  • Implemented CICD through GitHub
Key Achievements
  • Reduced regression cycle by 45%...
  • Introduced Reqnroll for BDD automation...
  • Made a reuable automation framework which is used across the teams
Playwright (C#) .Net Reqnroll Gherkin GitHub REST JIRA

Insurance Motor – Toyota Finance Services
Client: Toyota Finance Services
Role: Senior Quality Engineer
Company: Expleo Ltd UK
Duration: July 2024 – Oct 2024

Toyota Finance Services is a subsidiary of Toyota Motor Corporation, providing a comprehensive range of automotive financial services. These services include vehicle financing, leasing, and insurance products, designed to offer flexible and affordable solutions to Toyota customers. The company supports the financial needs of both individual consumers and dealerships, ensuring a seamless and customer-centric experience throughout the vehicle ownership lifecycle.

Project Summary
  • Developed a robust API automation framework using .NET C# and RestSharp, ensuring high performance, scalability, and maintainability.
  • Automated testing for three key application services: quotation requests, apply and contract services.
  • Designed and implemented 150 automated test scripts within a 2-month timeframe, significantly enhancing test coverage and efficiency across all services.
  • Reduced manual testing efforts by 80%, leading to improved productivity and accelerated time-to-market for software releases.
  • Collaborated with cross-functional teams to successfully integrate the automation framework into the CI/CD pipeline, enabling seamless and timely software deployments.
Key Achievements
  • Reduced regression cycle by 45%...
  • Introduced Allure reporting in CI...
Playwright (C#) .Net Microsoft Azure DevOps REST

Insurance Non-Life – Liberty Mutual
Client: Liberty Mutual
Role: Senior RPA Developer
Company: Expleo Ltd UK
Duration: Sept 2023 – April 2024

Led the production support team responsible for maintaining and optimizing RPA bots used in automating claims processing at Liberty Mutual. The role involved monitoring bot performance, troubleshooting issues, and ensuring minimal downtime in order to maintain seamless claims operations. By addressing bot failures, performing root cause analysis, and implementing corrective measures, the team enhanced system reliability and reduced manual intervention. This support effort enabled claims handlers to focus on higher-value tasks, such as decision-making and customer service, while maintaining optimal operational efficiency.

Project Summary
  • Led and coordinated a team, ensuring all tasks were completed within established deadlines and project timelines.
  • Solely managed and maintained three critical RPA bots, responsible for sending delay notification letters to adjusters, each bot functioning based on specific business rules.
  • Enhanced existing bot processes by resolving a memory issue that interrupted daily operations when saving large datasets to SharePoint, successfully implementing a scalable solution that ensured continuous performance.
  • Assessed and reviewed potential new processes for automation, providing detailed effort estimates, technical feasibility assessments, and strategic guidance to ensure successful implementation.
  • Conducted peer code reviews, ensuring adherence to coding best practices and quality standards across development teams.
  • Participated in regular review meetings with senior stakeholders, providing updates on project progress, technical challenges, and process improvements.
Key Achievements
  • Successfully supported and maintained three bots
  • Successfully created PoC to migrate Blue Prism to UiPath
Blue Prism UiPath

Insurance Non-Life - Beazley
Client: Beazley
Role: Senior Quality Engineer
Company: Expleo Ltd UK
Duration: April 2023 – Sept 2023

As cyber threats become more sophisticated, organizations face escalating risks to their data, financial assets, and operational continuity. Beazley, a leader in cyber insurance, provides comprehensive cyber security and risk management solutions tailored to protect businesses from evolving digital threats. As an automation engineer, involved in automating test cases for claims for cyber security.

Project Summary
  • Led a team of 2 automation engineers, overseeing project deliverables and ensuring timely completion of automated test cases.
  • Automated 50+ test cases for cyber security claims using the Playwright framework in JavaScript.
  • Redesigned the existing automation framework based on stakeholder requirements, transitioning to a keyworddriven approach as part of a comprehensive framework refactor.
  • Coordinated and managed the execution of automated test cases, ensuring alignment with project timelines and objectives.
  • Delivered presentations and live demos to senior stakeholders, showcasing the automation framework, test execution progress, and key results.
  • Generated detailed reports on test execution status and defect tracking, providing updates to both project teams and management for continuous improvement and informed decision-making.
Key Achievements
Behaviour Driven Development Cucumber Playwright JavaScript

Public Sector - NI Department of Finance
Client: NI Department of Finance
Role: Senior Quality Engineer
Company: Expleo Ltd UK
Duration: Nov 2021 – Mar 2023

The Northern Ireland Department of Finance (DoF) provides essential financial, policy, and digital services to support government operations and public service delivery across Northern Ireland. Through initiatives such as NI Direct and Repay, the department drives digital transformation by developing secure, user-focused online platforms that enable citizens and businesses to access government services and make payments efficiently. As a central government department, DoF plays a key role in advancing innovation, transparency, and efficiency within the public sector through technology-led solutions.

Project Summary
  • Designed and developed a BDD (Behaviour Driven Development) automation framework using Specflow and C# .Net.
  • Developed 139 automation scripts for the Repay project and 133 scripts for the NI Direct project within a 5 month timeframe.
  • Completed 460 scripts for Repay 150 scripts for NI direct altogether within a year.
  • Provided training to DoF's test analysts on how to execute and automate the scripts using the framework.
  • Presented a demo the DoF team outlining the benefits of test automation, scripting, configuration setup and how this would help them with their testing approach.
  • Supported the QA team while using the automation scripts and provided regular updates on the overall test status metrics to senior management.
  • Designed and documented the automation development and maintenance guideline, which were approved by all relevant stakeholders.
Key Achievements
  • Designed and developed BDD automation framework using Specflow.
  • Developed 139 automation scripts for Repay and 133 scripts for NI Direct, total 272 within 4 months.
  • Trained resources from DoF to execute and automate the scripts, using the framework which created by me.
  • Presented automation demo to the DoF team and explained the benefits of using automation scripts.
  • Configured the automation setup for DoF employees to use the automation scripts for their testing.
  • Supporting QA team while using the automation scripts.
Behaviour Driven Development, Selenium C# .Net Specflow

Telecommunications - Vodafone
Client: Vodafone UK
Role: Automation Architect
Company: Tata consultancy services
Duration: Nov 2015 – Oct 2021

Vodafone UK is a leading telecommunications provider offering mobile, broadband, and digital connectivity solutions to millions of customers and businesses nationwide. The Digital Migration – Consumer and Enterprise program focuses on modernizing Vodafone’s legacy systems and transitioning services to next-generation digital platforms. By integrating advanced technologies and automation, the initiative enhances operational efficiency, enables seamless digital experiences, and supports Vodafone’s strategic goal of delivering agile, customer-centric solutions across both consumer and enterprise markets.

Project Summary
  • Involved in the migration of existing eShop application to digital technology which was hosted in the AWS cloud. This allowed Vodafone to adopt new technologies and update their application frequently without worrying about server capacity and traffic.
  • The project adopted an Agile approach which allowed for frequent increments of work to be delivered to the business.
  • Designed the framework, and developed automation scripts using Selenium, Cucumber BDD with Java and CodeceptJS, and JavaScript as the scripting language.
  • Tested the application API using Postman to confirm backend stability.
  • Developed automation scripts for 7 journeys, consisting of 200+ test cases.
  • Upskilled the Vodafone associates and provided support to them in automating the test cases.
  • Designed automation scripts and implemented Perfecto to execute the automation scripts for mobile devices for both Android and iOS.
  • Maintained the automation scripts in MS Azure repository which were triggered by the Azure pipelines on a frequent basis.
  • Wrote YAML scripts to orchestrate automation execution through Azure pipelines.
  • Created Slackbot that pulled defects under retest state using SQL queries and displayed the list in Slack. This enabled the testing team to retest and close defects in a timely manner.
  • An additional Slackbot issued reminders to the scrum teams outlining defect status, which in turn assisted with quick defect fixes and a smooth delivery of work.
  • Created and maintained stories in MS Azure as part of the Agile team
  • Attended daily stand-up calls, and involved in refinement calls, review and retrospective meetings.
  • Worked under scrum teams using Agile methodology to deliver the product as per Agile standards.
  • Developed framework using SOAPUI and conducted PoC for an additional project which helped the team to present the work.
  • Conducted 5 days automation training program on Python, Robot framework for TCS associates to start new project on Python automation.
Key Achievements
  • Soley designed and developed BDD automation framework using Cucumber
  • Developed and maintained 400+ automation scripts.
  • Trained Vodafone resource to automate and maintain the scripts.
  • Developed slack bot to query the defect status and post the status in the slack channel, which benefits the developers and testers to pick the defect efficiently and resolve it quickly.
Behaviour Driven Development CodeceptJS Cucumber Java JavaScript Microsoft Azure DevOps Python SOAP UI

Media and Entertainment - Verizon Inc
Client: Verizon Inc
Role: Senior Quality Engineer
Company: Tata consultancy services
Duration: Aug 2013 – Oct 2015

Verizon’s Redbox application is a digital media platform that enables users to stream, rent, and purchase movies online through a wide range of devices, including mobile phones, tablets (iOS and Android), smart TVs, LG and Blu-ray players, Xbox consoles, and web browsers. The platform delivers a seamless entertainment experience by combining rich media content with intuitive digital interfaces. As part of the project, an automation framework was developed to enhance testing efficiency, ensure platform stability, and accelerate release cycles—supporting Verizon’s commitment to delivering reliable, high-quality streaming services across multiple digital ecosystems.

Project Summary
  • Developed an automation framework for their media application which allowed users to stream and purchase movies online. This application is available on various devices such as mobile, tablets (iOS and Android), LG and Smart TVs, XBOX, and Blue-ray players, as well as being accessible through web browsers.
  • Utilised SeeTest and Selenium for the automation of the mobile and web applications, respectively.
  • For the mobile application, Python with the ROBOT framework was used in conjunction with RIDE to develop the automation scripts.
  • Maintained the test data using a SQLite database to effectively manage data.
  • For CE devices Selenium was used along with Java to automate the test cases, execute the test scripts using web versions.
  • Implemented the browsermobproxy tool to assist with the analysis of the applications behaviours and capture performance data.
  • Introduced the open-source mobile automation tool Appium to work alongside SeeTest and reduce license costs.
  • Implemented Continuous Integration Testing using Jenkins and scheduled automatic triggering through the platform. This helped to achieve continuous smoke testing and monitor the results effectively.
Key Achievements
  • Developed and maintained automation scripts for CE devices and Mobile devices.
  • As per Clients request quickly learned Jmeter and performed Performance testing for the RedBox application.
Appium, Java Python See Test Selenium

Cross industry - Automation CoE
Client: Automation CoE
Role: Automation Consultant/Architect
Company: Tata consultancy services
Duration: July 2010 – July 2013

Project Summary
  • Provided testing services and supporting automation requests from ● accounts globally.
  • Analysed the feasibility of applications, identified automation tools, and created proof-of-concepts.
  • Developed automation frameworks and solutions for various projects under the Automation CoE, for customers in Healthcare, Banking, and Telecoms industries.
  • Developed an automation framework for Build Verification Testing using Selenium and UFT, which enhanced the efficiency of the testing process.
  • Solved critical problems during his tenure in automation CoE.
  • Contributed for external (for company) and internal (for the practice team/external team) interview for TCS.
Key Achievements
  • Developed a framework System And Method For Automating Build Verification Testing on top of UFT and Selenium, filed patent for the same
  • Developed solution for END TO END AUTOMATED TESTING OF A SOFTWARE APPLICATION, and granted patent.
  • Provided solution to most critical projects and helped them for smooth delivery.
  • Trained new resources across the accounts.
Java, Micro Focus UFT One Selenium SoapUI VBScript

Healthcare - NHS
Client: NHS
Role: Quality Engineer
Company: Tech Mahindra Ltd
Duration: Jan 2009 – Jun 2010

The National Health Service (NHS) is the publicly funded healthcare system of the United Kingdom, providing comprehensive medical services and digital health solutions to improve patient care and accessibility nationwide.

Project Summary
  • Automated applications using the keyword-driven framework and executing scripts using HP QTP (Now its Microfocus UFT).
  • Focused on the National Program for IT (NPT) initiative, which aimed to implement an electronic care record for patients and connect 30,000 general practitioners to 300 hospitals, providing authorized access to health professionals.
  • Worked on two different programs and was responsible for testing the Cerner Millennium application, generating data, executing test cases, and recording issues.
  • Developed automation test cases for Personal Demographic Service (PDS), Electronic Transfer Prescription (ETP), and Access Control Framework (ACF) under the SPINE program.
  • Reviewed scripts as per the Standard Review checklist parameters and provided regular updates to the stakeholder.
  • Took initiative and developed an excel macro tool, which reduced the workload in reviewing the scripts and ensured timely delivery of quality scripts.
  • Used QTP and verified data in the Oracle database using TOAD client.
Key Achievements
  • Developed validation tool by Excel macros which helped the automation team to quickly validate automation scripts developed by the team.
Micro Focus UFT One TOAD

Telecom - British Telecom
Client: British Telecom
Role: Senior RPA Developer
Company: Expleo Ltd UK
Duration: Sept 2023 – April 2024

British Telecom (BT) is one of the UK’s leading telecommunications and network service providers, delivering broadband, mobile, and digital solutions to consumers and businesses worldwide. BT drives innovation in connectivity and digital transformation through advanced communication technologies and large-scale IT initiatives.
As Automation Engineer the role was to develop automation scripts for Mainframe and thick client applications using UFT. The focus of the 21 Century Test Automation Center was to automate applications and provide end-to-end solutions to clients.

Project Summary
  • The project involved network element creation, adding cards to it, and creating MUX connectivity using PACS (Planning Assigning and Configuration System) as the front-end application.
  • Infrastructure E2E also focused on VLAN architecture, emphasizing E2E testing for BT infrastructure services.
  • E2E automation testing included testing the functionality of OSS components involved in BT’s voice services, which primarily included facilities on Public Switched Telephone Networks (PSTN).
  • Utilised QTP with Oracle add-ins to automate test cases for the PACS project.
  • QTP with Teminal Emulator add-ins was utilised to help with the automation of the test cases for Voice (Mainframe application).
  • Recorded defects using QC and effectively tracked them until closure.
Key Achievements
  • Migrated automation scripts from Winrunner to QTP
Micro Focus UFT One Winrunner Micro Focus ALM Quality Center,